The Official MTA App

Content rating
Everyone
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Encountering challenges? The Official MTA App arrives as an instant solution. A masterpiece by MTA (Metropolitan Transportation Authority). Full info available at Travel & Local.

Complete Overview Of This Application The Official MTA App

Get live transit updates straight from the source. The official MTA app is the best way to get real-time arrival info for subways and buses, plus service status updates, maps, a live customer service chat, and more.

• Know exactly when the next train or bus is coming with our up-to-the-minute arrival board for every station and stop in the system.
• Save a subway line or bus route for easy and quick access to arrival info and status updates for your frequently used stops and stations.
• See real-time service updates, planned service changes, and information about elevator and escalator outages.
• Our live customer service chat connects you with an MTA employee who can help you with your ride.

The MTA app is built by MTA riders for MTA riders. We update the app regularly based on your feedback.
Get live transit updates and real-time arrival info for subways and buses.
Updated on
Aug 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity, App info and performance, and Device or other IDs
  • This app may collect these data types
    Location, App activity and 2 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

7.36K reviews
Joshuell Alberto
July 27, 2026
When it comes to trains, the app is pretty reliable. When it comes to BUSES, THIS APP IS USELESS. Dont even bother. Google Maps is more reliable for busses. I just looked at the app for a bus that said was 3 minutes away, but when you look at the bus location, it didnt even start its route and was on a Layover. 20 seconds later, a bus shows up. Why? Makes no sense, and this happens often.
4 people found this review helpful
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13adLucEnt
March 29, 2026
This was a 4 star app until it's recent update. They fixed what wasn't broken. I don't want to be forced to have my gps on, clicking no thanks does nothing it won't let you proceed further until you do. Also navigating the app is a mess. Why can't I just browse train routes and the different stops along it. Where are my favs? Very disappointed and will be uninstalling and going back to the transit app. Sometimes less is more
30 people found this review helpful
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Nikkiah Wren
April 16, 2026
I like that I can see nearby trains or buses, but when I move, I have to move tracker and it doesn't update my location. so I have to close and reopen app for it to pick up my current location and show me what's in the area. Other apps do this already, show you all connects, bus and train together, including walking directions to each location. But this is NYC MTA, everything must be frustratingly complicated.
19 people found this review helpful
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What’s new

Minor bug fixes & improvements.